Last Updated: June 25, 2025
Your privacy is critically important to us. This Privacy Policy describes how Arkin ("we", "us", or "our") collects, uses, and discloses information that we obtain about visitors to our website https://www.arkin.com (the "Site") and users of our services (the "Services").
1. Information We Collect
We collect information to provide and improve our Services, and to communicate with you.
1.1. Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you:
- Create an account: Your name, email address, password, and any other information you choose to provide.
- Use our Services: Information related to your interactions, such as agricultural data, product orders, customer details, or reports you generate.
- Contact us: When you send us an email, fill out a form, or otherwise communicate with us, we collect your name, email address, and the content of your communication.
- Subscribe to newsletters: Your email address.
- Participate in surveys or promotions: Any information you provide in response to our requests.
1.2. Information We Collect Automatically
When you access or use our Site or Services, we may automatically collect information about you, including:
- Log and Usage Data: Your Internet Protocol (IP) address, browser type, operating system, pages viewed, referring/exit pages, and the date and time of your visit.
- Device Information: Information about the computer or mobile device you use to access our Services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Services.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Site and Services.
- Improve, personalize, and expand our Site and Services.
- Understand and analyze how you use our Site and Services.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Process your transactions and manage your orders.
- Monitor and analyze trends, usage, and activities in connection with our Services.
- Detect, prevent, and address technical issues and security incidents.
- Comply with legal obligations.
3. How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- For Business Transfers: If we are involved in a merger, acquisition, financing, due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- To Enforce Rights: We may disclose your information to enforce our terms and conditions, or to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
- With Your Consent: We may share your information with your explicit consent or at your direction.
- Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you.
4. Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: The right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at support@arkin.com.
7. Third-Party Links
Our Site or Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our Services do not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@arkin.com
- By mail: Arkin, 1234 Innovation Drive, Suite 567, Tech City, TC 12345, United States