Frequently Asked Questions

Our fertilizers are certified by USDA Organic, OMRI (Organic Materials Review Institute), and various international organic certification bodies. Each product undergoes rigorous testing to ensure it meets or exceeds organic farming standards.

Our fertilizers are made from 100% natural ingredients, including composted plant matter, mineral rock powders, and beneficial microorganisms. We never use synthetic chemicals, GMOs, or artificial additives. Each batch is tested and certified by independent laboratories.

Our organic fertilizers have a shelf life of 2-3 years when stored properly in a cool, dry place away from direct sunlight. For optimal results, check the expiration date printed on each package. Once opened, we recommend using the product within 12 months.

Application methods vary by product and crop type. Generally, our fertilizers can be applied directly to soil, used in drip irrigation systems, or as foliar sprays. Detailed application instructions are provided on each product label and in our comprehensive usage guides.

Yes, many of our products are specifically formulated for indoor use. Our Indoor Plant Collection is designed to be odor-free and safe for home use, while providing optimal nutrition for houseplants.

Yes, we ship to most countries worldwide. International shipping times typically range from 5-15 business days depending on location. All international orders include tracking and insurance. Custom duties and taxes may apply based on your country.

For bulk orders exceeding 500kg, we offer special pricing and dedicated shipping arrangements. Please contact our bulk sales team for personalized quotes and logistics planning.

Our agricultural experts are available Monday through Friday, 9am-5pm PST via email, phone, or live chat. For complex inquiries, we offer free consultation sessions with our certified agronomists.

Yes, we partner with accredited laboratories to offer comprehensive soil testing services. Our analysis includes nutrient levels, pH, organic matter content, and specific recommendations for our products.

We offer a 30-day satisfaction guarantee on all products. If you're not completely satisfied, we'll provide a full refund or replacement. For commercial growers, we also offer performance guarantees based on soil test results.

Our products are designed with environmental sustainability in mind. We use biodegradable packaging, source ingredients locally where possible, and maintain carbon-neutral manufacturing processes. Our facilities run on 100% renewable energy.

Yes, all our packaging is either recyclable or biodegradable. Our bags are made from post-consumer recycled materials, and we're transitioning to 100% compostable packaging by 2026.